Privacy Policy

1. Introduction

At Buyy.in, we respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, store, and protect your information in compliance with India's Digital Personal Data Protection Act, 2023 (DPDP).

2. Data We Collect

We collect the following types of information:

• Account Information: Name, email, phone number, address
• Transaction Data: Order history, payment details (encrypted)
• Technical Data: IP address, browser type, device information, cookies
• Usage Data: Pages visited, time spent, features used
• Seller Data: Business information, GST, PAN, bank details (for sellers)

3. How We Use Your Data

We use your personal data for:

• Processing and fulfilling your orders
• Managing your account and preferences
• Communicating about orders, updates, and offers
• Improving our platform and services
• Fraud prevention and security
• Analytics and marketing (with your consent)

4. Data Sharing

We do not sell your personal data. We may share your data with:

• Sellers: Order and delivery information to fulfill purchases
• Payment Processors: Razorpay for secure payment processing
• Service Providers: Shipping partners, analytics providers (with consent)
• Legal Requirements: When required by law or to protect rights

5. Your Rights (DPDP)

Under DPDP Act 2023, you have the right to:

• Access: Request a copy of your personal data
• Correction: Update inaccurate or incomplete data
• Erasure: Request deletion of your data
• Withdrawal: Withdraw consent for data processing
• Grievance: File complaints with our Data Protection Officer

6. Data Retention

We retain your personal data for 3 years from your last activity or until you request deletion. Financial records are retained for 7 years as required by law.

7. Cookies

We use cookies to improve your experience. Essential cookies are required for the platform to function. Analytics and marketing cookies require your consent and can be managed through our cookie banner.

8. Security

We implement industry-standard security measures including encryption, secure servers, and access controls. However, no method of transmission over the internet is 100% secure.

9. Children's Privacy

Our services are not intended for children under 18. We do not knowingly collect data from minors.

10. Changes to Policy

We may update this policy from time to time. Changes will be posted on this page with an updated date.

11. Contact Us

For privacy-related questions or to exercise your rights: